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Frequently Asked Questions

Home / Frequently Asked Questions
Registration and Account
How do i sign in?

To sign into your account, simply use the “My Account- Sign in” link on our website. If you have any other troubles, email us at care@sa-aki.com and we’ll get back to you within 24 business hours.

I forgot my password?

Do not worry! Select Forgot Password next to the password field and follow on screen instructions.

Should i register?

It is mandatory to have a Saaki account to shop your favourite Saaki outfits. Having a Saaki account not only entitles you to special offers, but also helps you maintain a record of your previous orders, track your current order and makes checkout quicker and easier. To register enter your email ID on the “My Account - Register” link on our website.

My Orders
Can i Place an internation order?

We currently ship only within India. We are working on shipping globally soon. Stay tuned!

Can i change the shipping address of the order?

No. You cannot change the address once the order is placed.

How do i check the status of my order?

To check the status of your order, click on the “My Account” link on our website. This will take you to your "My Account - Orders" page, where you can view the status of your order.

Payments & Refunds
Can i Place an internation order?

We currently ship only within India. We are working on shipping globally soon. Stay tuned!

How do i check the status of my order?

To check the status of your order, click on the “My Account” link on our website. This will take you to your "My Account - Orders" page, where you can view the status of your order.

Can i change the shipping address of the order?

No. You cannot change the address once the order is placed.